Privacy Policy

1.   INTRODUCTION

 

This privacy notice provides you with details of how we collect and process your personal data through your use of our site http://www.leap.design.

 

By providing us with your data, you warrant to us that you are over 13 years of age.

 

Leap Architects Ltd is the data controller responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).

 

Contact Details

 

Our full details are:

 

Full name of legal entity: Leap Architects Ltd

 

Email address: info@leap.design

 

Postal address:  Leap Architects, 42A Upper High Street, Thame, OX9 2DW

 

Telephone number: 01865 570250

 

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at info@leap.design

 

2.  WHAT DATA DO WE COLLECT ABOUT YOU, FOR WHAT PURPOSE AND ON WHAT GROUND WE PROCESS IT

 

Personal data means any information capable of identifying an individual. It does not include anonymised data.

 

We may process the following categories of personal data about you:

 

  • Communication Data that includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defense of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.
  • Customer Data that includes data relating to any purchases of services such as your name, title, billing address, delivery address email address, phone number, contact details and purchase details. We process this data to supply services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.
  • User Data that includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back- ups of our website and/or databases and to enable publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.
  • Technical Data that includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising.  Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy.
  • Marketing Data that includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to partake in our promotions, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising.  Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop them, to grow our business and to decide our marketing strategy.
  • We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and advertisements to you (including Facebook adverts or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests which is to grow our business. We may also use such data to send other marketing communications to you. Our lawful ground for this processing is either consent or legitimate interests (namely to grow our business).

Sensitive Data

We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.

 

Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.

 

We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary. For more information on this please email us at info@leap.design. In case we need to use your details for an unrelated new purpose we will let you know and explain the legal grounds for processing.

 

We may process your personal data without your knowledge or consent where this is required or permitted by law.

 

We do not carry out automated decision making or any type of automated profiling.

 

3. MARKETING COMMUNICATIONS

 

Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).

 

Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case, you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However, you can still opt out of receiving marketing emails from us at any time.

 

Before we share your personal data with any third party for their own marketing purposes we will get your express consent.

 

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or OR by emailing us at info@leap.design at any time.

 

If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases etc.

 

4.  DISCLOSURES OF YOUR PERSONAL DATA

 

We may have to share your personal data with the parties set out below:

 

  • Partner companies or consultants working with us to deliver contracted services to you
  • Service providers who provide IT and system administration services
  • Professional advisers including lawyers, bankers, auditors and insurers
  • Government bodies that require us to report processing activities.
  • Third parties to whom we sell, transfer, or merge parts of our business or our assets.

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

 

5.  INTERNATIONAL TRANSFERS

 

We are subject to the provisions of the General Data Protection Regulations that protect your personal data. Where we transfer your data to third parties outside of the EEA, we will ensure that certain safeguards are in place to ensure a similar degree of security for your personal data. As such:

 

  • We may transfer your personal data to countries that the European Commission have approved as providing an adequate level of protection for personal data by; or
  • If we use US-based providers that are part of EU-US Privacy Shield, we may transfer data to them, as they have equivalent safeguards in place; or
  • Where we use certain service providers who are established outside of the EEA, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe.

If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.

 

6.  DATA RETENTION

 

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

 

When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.

For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.

 

In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

 

7.  YOUR LEGAL RIGHTS

 

Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

 

You can see more about these rights at:

 

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

 

If you wish to exercise any of the rights set out above, please email us at info@leap.design.

 

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.

 

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

 

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.

 

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

 

8. COMPLAINTS

 

If you have any concerns about how we collect, use or handle your personal data, you have the right to make a complaint directly to us. You can do this by contacting us at info@leap.design and we will investigate your complaint and keep you informed of the outcome.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection matters. Information about how to make a complaint can be found at www.ico.org.uk.
We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.’

 

9. THIRD-PARTY LINKS

 

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

 

 

 

Cookie Policy

Effective date: July 09, 2026

Last updated: July 09, 2026

This cookie policy explains how Leap Architects use cookies on our website https://leaparchitects.co.uk

 

WHAT ARE COOKIES?

 

This Cookie Policy explains what cookies are, how we use them, the types of cookies we use (i.e., the information we collect using cookies and how that information is used), and how to manage your cookie settings.

 

Cookies are small text files used to store small pieces of information. They are stored on your device when a website loads in your browser. These cookies help ensure that the website functions properly, enhance security, provide a better user experience, and analyse performance to identify what works and where improvements are needed.

 

HOW DO WE USE COOKIES?

 

Like most online services, our website uses both first-party and third-party cookies for various purposes. First-party cookies are primarily necessary for the website to function properly and do not collect any personally identifiable data.

 

The third-party cookies used on our website primarily help us understand how the website performs, track how you interact with it, keep our services secure, deliver relevant advertisements, and enhance your overall user experience while improving the speed of your future interactions with our website.

 

TYPES OF COOKIES WE USE

 

NECESSARY

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

 

Cookie Duration Description
wpEmojiSettingsSupports session WordPress sets this cookie when a user interacts with emojis on a WordPress site. It helps determine if the user’s browser can display emojis properly.
cookieyes-* 1 year CookieYes sets this cookie for consent solution management.
__cf_bm 1 hour This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.

 

ANALYTICS

 

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

 

Cookie Duration Description
_ga_* 1 year 1 month 4 days Google Analytics sets this cookie to store and count page views.
_ga 1 year 1 month 4 days Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.
_hjSessionUser_* 1 year Hotjar sets this cookie to ensure data from subsequent visits to the same site is attributed to the same user ID, which persists in the Hotjar User ID, which is unique to that site.
_hjSession_* 1 hour Hotjar sets this cookie to ensure data from subsequent visits to the same site is attributed to the same user ID, which persists in the Hotjar User ID, which is unique to that site.

 

UNCATEGORISED

 

Other uncategorised cookies are those that are being analysed and have not been classified into a category as yet.

 

Cookie Duration Description
__cflb 1 hour This cookie is used by Cloudflare for load balancing.

 

MANAGE COOKIE PREFERENCES

 

Consent Preferences

You can modify your cookie settings anytime by clicking the ‘Consent Preferences’ button above. This will allow you to revisit the cookie consent banner and update your preferences or withdraw your consent immediately.

 

Additionally, different browsers offer various methods to block and delete cookies used by websites. You can adjust your browser settings to block or delete cookies. Below are links to support documents on how to manage and delete cookies in major web browsers.

 

Chrome: https://support.google.com/accounts/answer/32050

 

Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac

 

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US

 

Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

 

If you are using a different web browser, please refer to its official support documentation.

 

 

Terms and Conditions

ABOUT US

 

This website is operated by Leap Architects Ltd a company incorporated and registered in England and Wales with company number 11547772 whose registered office is at 42A Upper High Street, Thame, OX9 2DW.

 

CONTACT DETAILS

 

Email: info@leap.design

Contact number: 01865 570250

 

LAST UPDATED

 

July 2026

 

DEFINITIONS AND INTERPRETATION

 

Leap Architects”, “we”, “us”, “our”

Means Leap Architects
“Site”
Means this website and all content made available through it.
“Terms”
Means these Terms and Conditions.
“User”, “you”, “your”
Means any person accessing or using the Site.
1. ACCEPTANCE OF TERMS
    • By accessing or using this site, you agree to be bound by these Terms and Conditions
    • If you do not agree to these Terms and Conditions, you must not use this Site. Your continued use of the Site constitutes acceptance of these Terms and Conditions
    • We may update these Terms and Conditions from time to time. Changes will be posted on this page and apply immediately on publication. Please review them regularly
    • If any significant changes are made, we will notify via the Site or email where appropriate

 

2. YOUR RESPONSIBILITIES

 

    • You must not use the Site in any way that causes harm, interruption, or misuse.
    • You must not attempt to obtain unauthorised access to the Site, its servers, or any related systems.
    • You must not misuse our Site by knowingly introducing viruses, trojans or other harmful material

 

3. INTELLECTUAL PROPERTY

 

    • All content on this Site (including text, images, branding, logos, design and layout) belongs to Leap Architects or our licensors
    • You may not copy, reproduce, distribute or modify any part of the Site without our prior written permission

 

4. INFORMATION PROVIDED ON THE SITE

 

    • The content published on this Site, including blog posts, articles, guides, case studies, downloads and other materials, is provided for general information purposes only
    • To the fullest extent permitted by law, Leap Architects shall not be liable for any loss, damage, cost or expense arising from reliance on information published on this Site. The information is intended to provide an overview of architectural processes and related topics and does not constitute architectural, planning, engineering, construction, legal, financial, property, or other professional advice.
    • You should not rely on any content published on this Site as a substitute for obtaining professional advice tailored to your individual circumstances, project requirements, site conditions, or applicable laws and regulations.
    • Any decisions you make or actions you take based on information obtained from this Site are entirely at your own risk
    • No architect-client relationship, professional appointment, or consultancy relationship is created solely through your use of this Site or reliance on its content.
    • Information published on this Site may not reflect current planning, policies, building regulations, legislation, or local authority requirements. Users should obtain professional advice relevant to their particular circumstances before making decisions or undertaking any project.

 

5. RELIANCE ON WEBSITE CONTENT

 

    • Users are responsible for evaluating the accuracy, completeness and usefulness of any information available through this Site
    • Architectural, planning and construction requirements vary depending on location, property type, site conditions and applicable regulations. Information provided on this site may not be applicable to your specific circumstances

 

6. DISCLAIMER AND LIMITATION OF LIABILITY

 

    • While we take reasonable care to keep the information on this Site accurate and up to date, we make no representations, warranties or guarantees, whether express or implied, that the content is accurate, complete, current or suitable for any particular purpose.
    • We are not liable for:
  • losses that were not foreseeable
  • business losses or losses of profit
  • events outside our reasonable control
    • Nothing in these Terms limits your statutory rights under UK consumer law.
    • We do not guarantee that the website will be uninterrupted or error free.
    • We are not liable for events outside our control, including weather, strikes, transport disruption or public health restrictions.

 

7. THIRD-PARTY LINKS

 

    • Our Site may contain links to external websites. We are not responsible for their content or privacy practices.
    • Accessing third-party websites is at your own risk.

 

8. PRIVACY AND COOKIES

 

    • We process personal data in accordance with our Privacy Notice.
    • We use cookies as described in our Cookie Policy.

 

9. GOVERNING LAW

 

    • These Terms are governed by the laws of England and Wales.
    • Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
    • If any part of these Terms & Conditions is found unenforceable, the remaining clauses will remain in effect.